Your freight data,handled with care.

Security practices

• Data is encrypted in transit and at rest.
• Access to customer data is limited to the people running your flows, and every access is logged.
• Credentials for carriers and systems are kept in a separate encrypted vault and never shown in full.
• Production systems are watched around the clock by our operations desk.

Reliability

• 99.98% API uptime over the last twelve months.
• The most important feeds in every flow have a backup route.
• During an outage, updates queue safely and are delivered in order, never twice.

How we handle your data

• You decide which systems a flow can read from and write to.
• Shipment data is used only to run your flows, and it is never sold.
• When a contract ends, we return or delete your data on request.

Reviews and questionnaires

Independent specialists test our platform every year, and we share summaries with customers under a confidentiality agreement. Our team answers security questionnaires within five working days.

Report a security issue

If you think you have found a security issue, tell us through the contact page and include the word Security in your message. A member of the platform team replies within one working day.